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Frequently asked questions
  • Before placing an order
  • Parts making
  • After completing the order

What is a handboard?



Hand board is also called the first board, rapid prototype or mockup, etc., after the designer completes the product design, we do not need to open the mold, according to the product appearance or structural drawings to make one or several samples that are the same as the real product to check the appearance, structural rationality or market research, which is the hand board.




What are the advantages of making handboards at Keyo?


Our company has 27 years of experience in the hand plate industry, adhering to the spirit of excellence, the accuracy of the structural hand plate is an absolute advantage, and the coordinate measurement also lays a good foundation for the splicing of auto parts;




How do I know my design will be kept secret?



On this point, we can rest assured that due to the particularity of our industry, in order to ensure the vital interests of customers, Kaio has implemented a strict confidentiality system. Every computer in the company is monitored by professional security management software, and the use of hierarchical Settings. Every document that enters our company is encrypted by software to prevent data leakage and stolen copies.




Can Keo make the plans for me?


We do not provide design services. You are required to provide 2D and 3D design drawings, we can arrange quotation according to your design document.




What types of documents does Kaio accept?


The following file formats are available:.IGS,.stp,.stL,.prt,.x-t.




Can I use my own materials for production?


Yes, as long as the material meets the capability of our machine, the customer will provide it.


How does Keo ensure the quality of my parts?


Once your order is confirmed, we will conduct a full machining design review to point out any issues that our engineers believe may affect the quality of your parts.


All incoming materials are checked and verified by a set of testing equipment.


Final inspection report before shipment.


We are able to share inspection data with you in real time so that we can jointly solve any quality problems you may encounter during the production process.




What post-processing options are available at Keyo?


The company's post-treatment processes are: sandblasting, painting (high gloss paint, matte paint, leather paint), polishing, UV, screen printing, radium carving, wire drawing, electroplating (vacuum plating, water plating), oxidation, coating.




Can Keyo passivate my parts?


Passivation is a treatment that alters the chemical properties of certain metal surfaces. We offer passivation for corrosion protection, durability, cosmetics and more.




Can Keyo provide optical quality for my plastic parts?


Yes. We offer special steam polishing services to achieve high transparency for your clear plastic parts.


What if I am not completely satisfied with the parts I receive?

We guarantee our materials and workmanship according to the terms of the initial order and the information you provide. Any dispute based on subjective judgment should be brought to the attention of management, who will act in good faith to provide you with a service to your full satisfaction. Our continued business depends on earning your confidence in our ability to meet and exceed any reasonable expectations.